Refund and Returns

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At Pure Barking Delights, we strive to provide high-quality products and excellent customer service. Please review our refund and returns policy carefully, as we do not offer refunds unless approved under specific conditions.

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1. **Refund Policy**  

1 Refunds are not automatically provided. If you encounter an issue with your purchase, you must contact us within 14 days of receiving the product to explain the problem.  

2 Refunds are only issued if we review and approve your request. Approval is based on our assessment of the situation, such as defective or damaged products.

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2. **How to Request a Refund**  

1 To request a refund, please email us at contactpurebarkingdelights@gmail.com with the following details:  

   - Your order number.  

   - A detailed description of the issue.  

   - Photos or videos (if applicable) showing the problem.  

2 Our team will review your request and respond within 2 Weeks.  

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 3. **Conditions for Refund Approval**  

Refunds may be approved for:  

- Defective or damaged items received.  

- Incorrect items shipped to you.  

Refunds will not be approved for:  

- Change of mind.  

- Incorrect use or mishandling of the product.  

- Items without proof of purchase or outside the specified reporting timeframe.  

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4. **Refund Process**  

1 If your refund request is approved, the refund will be processed and issued to your original payment method within 2 weeks.  

2 Shipping fees are non-refundable.

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5. **Contact Us**  

If you have any issues or questions about our refund policy, please contact us:  

Email: contactpurebarkingdelights@gmail.com